Energy Optimizers Ltd
 
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About Us Energy Optimizers Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Energy Optimizers Limited
Estate Road One, South Humberside Industrial Estate, Grimsby, DN31 2TA, United Kingdom
Phone: +44 (0) 1472 266731
Fax: +44 (0) 1472 360112
Email: info@energyoptimizers.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept most credit card payments. If you are shopping from Ireland or continental Europe, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa and Mastercard. If you do not have a PayPal account then you simply inlcude your credit card information in the payment section marked for non-PayPal account holders.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Postage & Packing

We prefer to deliver all items to the UK (including Northern Ireland) via Royal Mail 1st Class Recorded Delivery, which is normally 2-3 business days of receipt of your payment.

We deliver all items to the EU via Royal Mail Airmail standard service unless International Signed For is specified.

Please note that we do not offer any Postal Insurance.

Delivery Schedule We will normally dispatch your order within 2 business days (Monday to Friday excluding UK national holidays).
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security When your order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01472 266731 or International +44 1472 266731 or fax us on +44 1472 360112 or write to us at Energy Optimizers Limited, Estate Road One, South Humberside Industrial Estate, Grimsby DN31 2TA, United Kingdom.
Privacy Policy Energy Optimizers Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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